I'll also untangle Google and Apple account problems — the ones where changing one password signs you out of the speaker, the TV and the doorbell all at once.

Common problems I fix

  • Email (Hotmail, Gmail, Bigpond) not working on iPhone or Android
  • Pop-ups and 'virus' warnings after tapping a link
  • Google or Apple account sign-in cascades across devices
  • Installing and signing into apps on a smart TV
  • Photos and contacts syncing between phone and computer
  • Setting up a new phone or tablet and moving everything over

How a visit works

01

Book

Online, by phone or email. Tell me the symptoms; I'll ask the rest.

02

Fixed appointment

Same or next day where possible, at your home or office.

03

Fixed & explained

You'll know the price before I start; tap your card at the end. If it comes back within 14 days, I come back free.

Book a visit.

Tell me what's going wrong and when suits — I'll confirm a time, usually the same or next day.