I work with Outlook (all versions and the new Outlook), Microsoft 365, Gmail, Yahoo and ISP accounts such as Telstra/Bigpond, Optus and iPrimus — including the forced migrations those providers spring on people from time to time.

If you're moving to a new computer, I bring your mail, contacts and calendar across so nothing is lost, and set the same accounts up on your phone and tablet.

Common problems I fix

  • Can't send or receive; constant password prompts
  • Outlook won't open, crashes, or sits on a spinning wheel
  • Telstra/Bigpond, Optus or iPrimus account changes and shutdowns
  • Moving email to Microsoft 365, or onto a new PC
  • Gmail, Yahoo or ymail on the desktop alongside Outlook
  • Mailbox full, missing folders, vanished emails or lost contacts
  • Email not syncing between phone, tablet and computer

How a visit works

01

Book

Online, by phone or email. Tell me the symptoms; I'll ask the rest.

02

Fixed appointment

Same or next day where possible, at your home or office.

03

Fixed & explained

You'll know the price before I start; tap your card at the end. If it comes back within 14 days, I come back free.

Book a visit.

Tell me what's going wrong and when suits — I'll confirm a time, usually the same or next day.