Most 'dead' computers still have perfectly readable drives. I recover documents, photos and email from machines that won't start, from old towers before they go to e-waste, and from failing external drives.
I'll then set up something automatic — OneDrive, Google Drive or an external drive — so your files are safe without you having to remember. For physically damaged drives that need a clean room I'll tell you honestly and point you to a specialist rather than make it worse.
Online, by phone or email. Tell me the symptoms; I'll ask the rest.
Same or next day where possible, at your home or office.
You'll know the price before I start; tap your card at the end. If it comes back within 14 days, I come back free.
Tell me what's going wrong and when suits — I'll confirm a time, usually the same or next day.